The escalating conflict in Israel and Iran
Due to the escalating war situation between Israel and Iran in recent days, the Thai government and the Ministry of Foreign Affairs have issued a warning for Thai citizens to avoid traveling to these countries, as there is a risk of danger or harm from the ongoing conflict.
We would also like to emphasize that Allianz Travel insurance does not provide coverage for any injury, loss, or damage incurred as a result of travel to Israel and Iran. (This is an exclusion as specified in the travel insurance policy.)
This exclusion remains in effect until the situation stabilizes and further announcements are made by the company.
Travel insurance coverage
If you are currently traveling:
Please note that Allianz Travel insurance has general exceptions related to war: It does not cover any loss incurred directly or as a result of war, invasion, acts of foreign enemies, hostilities or warlike operations (whether war is declared or not), civil war, insurrection, rebellion, riot, strike, civil commotion, coup, revolution, rebellion, declaration of martial law, or any situation causing the declaration or maintenance of martial law, including acts of terrorism. This means there is no coverage under any benefit of your Allianz Travel insurance policy if your claim arises from any of the above events. Please refer to your Policy Wording for the terms, conditions, exclusions, limits and applicable sub-limits.
However, our priority is to assist our customers where possible and within our ability. If you need medical advice or emergency medical assistance, please contact our 24-hour Emergency Assistance team at +66 (0) 2 342 3237.
Additional advice
Please stay updated with advice issued by the governments of Thailand, Israel, and Iran, and strictly follow the instructions from local authorities and the Ministry of Foreign Affairs. Always check whether your airline, accommodation, tourist attractions, or travel service providers have suspended or canceled any services that may affect your travel plans.
If you have not yet departed:
Allianz Travel Insurance has general exclusions related to war. Please refer to your Policy Wording for the terms, conditions, exclusions, limits, and applicable sub-limits that apply. We recommend you contact your travel agent or travel provider regarding the best option in altering your trip itinerary.
General queries about travel insurance
Tel: +66 (0) 2 305 8512 (Mon-Fri: 8.30 AM – 5.30 PM)
Email: travelinsurance-TH@allianz.com
