Category: Travel Advisory EN

The escalating conflict in Israel and Iran

Due to the escalating war situation between Israel and Iran in recent days, the Thai government and the Ministry of Foreign Affairs have issued a warning for Thai citizens to avoid traveling to these countries, as there is a risk of danger or harm from the ongoing conflict.

We would also like to emphasize that Allianz Travel insurance does not provide coverage for any injury, loss, or damage incurred as a result of travel to Israel and Iran. (This is an exclusion as specified in the travel insurance policy.)

This exclusion remains in effect until the situation stabilizes and further announcements are made by the company.

Travel insurance coverage

If you are currently traveling:

Please note that Allianz Travel insurance has general exceptions related to war: It does not cover any loss incurred directly or as a result of war, invasion, acts of foreign enemies, hostilities or warlike operations (whether war is declared or not), civil war, insurrection, rebellion, riot, strike, civil commotion, coup, revolution, rebellion, declaration of martial law, or any situation causing the declaration or maintenance of martial law, including acts of terrorism. This means there is no coverage under any benefit of your Allianz Travel insurance policy if your claim arises from any of the above events. Please refer to your Policy Wording for the terms, conditions, exclusions, limits and applicable sub-limits.

However, our priority is to assist our customers where possible and within our ability. If you need medical advice or emergency medical assistance, please contact our 24-hour Emergency Assistance team at +66 (0) 2 342 3237.

Additional advice

Please stay updated with advice issued by the governments of Thailand, Israel, and Iran, and strictly follow the instructions from local authorities and the Ministry of Foreign Affairs. Always check whether your airline, accommodation, tourist attractions, or travel service providers have suspended or canceled any services that may affect your travel plans.

If you have not yet departed:

Allianz Travel Insurance has general exclusions related to war. Please refer to your Policy Wording for the terms, conditions, exclusions, limits, and applicable sub-limits that apply. We recommend you contact your travel agent or travel provider regarding the best option in altering your trip itinerary.

General queries about travel insurance

Tel: +66 (0) 2 305 8512 (Mon-Fri: 8.30 AM – 5.30 PM)
Email: travelinsurance-TH@allianz.com

Israel Formally Declares War on Hamas

October 11, 2023

Summary of the situation

On October 8, 2023, Israel formally declared war on Hamas. Several major commercial airlines have advised the suspending flights to and from Tel Aviv, Israel.

On October 10, 2023, at 15:00 hrs. Mrs. Kanchana Patarachoke, Director-General of the Department of Information and Spokesperson of the Ministry of Foreign Affairs held a press conference to provide a briefing on the situation in Israel, as follows:

1. Situation updates

At least 700 Israeli civilians have been killed, with approximately 2,150 injured. Israeli authorities have also confirmed the capture of at least 100 people.

2. Impact on Thai People in the area

Unofficial reports from employers indicate that 18 Thai people have died, pending official confirmation from Israeli authorities). Additionally, 9 were injured, and 11 were taken hostage.

Travel insurance coverage

If you are currently traveling:

Please note that Allianz Travel insurance has general exceptions related to war: It does not cover any loss incurred directly or as a result of war, invasion, acts of foreign enemies, hostilities or warlike operations (whether war is declared or not), civil war, insurrection, rebellion, riot, strike, civil commotion, coup, revolution, rebellion, declaration of martial law, or any situation causing the declaration or maintenance of martial law, including acts of terrorism. This means there is no coverage under any benefit of your Allianz Travel insurance policy if your claim arises from any of the above events. Please refer to your Policy Wording for the terms, conditions, exclusions, limits and applicable sub-limits.

However, our priority is to assist our customers where possible and within our ability. If you need medical advice or emergency medical assistance, please contact our 24-hour Emergency Assistance team at +66 (0) 2 342 3237.

Additional advice

Please stay updated on advice issued by Thai or Israeli Government sources and strictly follow the advice and instructions from local authorities and the Ministry of Foreign Affairs. Always check if your airline, accommodation, tourist attraction and travel service provider have suspended or canceled services that will affect your travel plans.

If you have not yet departed:

Allianz Travel Insurance has general exclusions related to war. Please refer to your Policy Wording for the terms, conditions, exclusions, limits, and applicable sub-limits that apply. We recommend you contact your travel agent or travel provider regarding the best option in altering your trip itinerary.

General queries about travel insurance

Tel: +66 (0) 2 305 8512

Important telephone numbers and communication channelsThe Royal Thai Embassy in Tel Aviv, Israel

Tel: +9725 4636 8150

For inquiries about relatives residing in Israel, contact the Department of Consular Affairs, Ministry of Foreign Affairs

Tel: 0 2572 8442 (24 hours)

The Division of the Protection of Thai Nationals Abroad emergency number

Tel: 06 4019 8530, 06 4019 8907 and 09 9616 4786

Tel: 0 2575 1047-51 and 0 2575 1053 (during business hours)

More information about news and assistance in Israel

Line Open Chat: ห้อง “ขอรับความช่วยเหลือกรณีคนไทยในอิสราเอล”

Facebook: กรมการกงสุลห่วงใยพี่น้องคนไทยในอิสราเอล

*Reference source: www.mfa.go.th/en