{"id":852,"date":"2020-07-09T09:40:32","date_gmt":"2020-07-09T09:40:32","guid":{"rendered":"http:\/\/localhost\/aga24h_2023\/?page_id=852"},"modified":"2024-07-03T18:38:06","modified_gmt":"2024-07-03T11:38:06","slug":"claims-en","status":"publish","type":"page","link":"https:\/\/allianz-assistance.co.th\/travel\/en\/claims-en\/","title":{"rendered":"How to submit a Claim"},"content":{"rendered":"\n<div class=\"tab_claim\" onclick=\"toggleContent('medical_expense_claim', this)\">Medical Expense<span class=\"icon-chevron-down tab_claim_chevron\"><\/span><\/div>\n    <div id=\"medical_expense_claim\" class=\"content_claim_toggle\" style=\"display: block;\">\n        <h2>Medical Expense<\/h2>\n<div class=\"claim-process-content\">\n        <h3>Travel Insurance Claim Procedure<\/h3>\n        <ul>\n            <li>If you have any emergency overseas, please seek assistance at the following:<br>\n<span class=\"icon-phone claim-icon\"><\/span><strong> Hotline: <\/strong> <a href=\"tel:+6623423237\" target=\"_blank\" rel=\"noopener\">+66(0) 2342 3237<\/a> (24 hours)<br> \n<span class=\"icon-mail claim-icon\"><\/span><strong> Email: <\/strong> <a href=\"mailto:claim-TH@allianz.com\" target=\"_blank\" rel=\"noopener\">claim-TH@allianz.com<\/a><\/li>\n            <li>Gather supporting documents. Collect all required documents specific to your type of claim.<\/li>\n            <li>Complete and submit claim form. <a href=\"https:\/\/allianz-assistance.co.th\/travel\/wp-content\/uploads\/2021\/10\/AGA-Claim-Form-EN.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"icon-download\"><\/span> Download the claim form<\/a> and complete it. Submit the completed form along with all supporting documents.<\/li>\n        <\/ul>\n        <p><strong>Remark: <\/strong>Please provide the original copy when the Company requests to consider a claim.<\/p>\n<\/div>\n<div class=\"claim-document-content\">\n        <h3>Claim Request Supporting Documents<\/h3>\n        <ul>\n            <li>Copy of Passport<\/li>\n            <li>E-ticket\/boarding pass of departure and arrival flights from Thailand<\/li>\n            <li>Full Medical report mentioned Chief Complaint, Diagnosis and Treatment Details<\/li>\n            <li>Receipt of medical expenses and Breakdown Invoice\/Detailed Medical expenses<\/li>\n            <li>Copy of prescription\/Picture of Prescripted Medications<\/li>\n            <li>In case of In-patient, please provide further document as below<br>\n            &#8211; Admission Note, Doctor Order and Progress Note<\/li>\n            <li>Copy of the first page of the Insured\u2019s passbook (for indemnity payment transfer)<\/li>\n        <\/ul>\n<\/div>\n    <\/div>\n\n    <div class=\"tab_claim\" onclick=\"toggleContent('baggage_delay_claim', this)\">Baggage Delay<span class=\"icon-chevron-down tab_claim_chevron\"><\/span><\/div>\n    <div id=\"baggage_delay_claim\" class=\"content_claim_toggle\">\n        <h2>Baggage Delay<\/h2>\n<div class=\"claim-process-content\">\n        <h3>Travel Insurance Claim Procedure<\/h3>\n        <ul>\n            <li>If you have any emergency overseas, please seek assistance at the following:<br>\n<span class=\"icon-phone claim-icon\"><\/span><strong> Hotline: <\/strong> <a href=\"tel:+6623423237\" target=\"_blank\" rel=\"noopener\">+66(0) 2342 3237<\/a> (24 hours)<br> \n<span class=\"icon-mail claim-icon\"><\/span><strong> Email: <\/strong> <a href=\"mailto:claim-TH@allianz.com\" target=\"_blank\" rel=\"noopener\">claim-TH@allianz.com<\/a><\/li>\n            <li>Gather supporting documents. Collect all required documents specific to your type of claim.<\/li>\n            <li>Complete and submit claim form. <a href=\"https:\/\/allianz-assistance.co.th\/travel\/wp-content\/uploads\/2021\/10\/AGA-Claim-Form-EN.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"icon-download\"><\/span> Download the claim form<\/a> and complete it. Submit the completed form along with all supporting documents.<\/li>\n        <\/ul>\n        <p><strong>Remark: <\/strong>Please provide the original copy when the Company requests to consider a claim.<\/p>\n<\/div>\n<div class=\"claim-document-content\">\n        <h3>Claim Request Supporting Documents<\/h3>\n        <ul>\n            <li>Copy of Passport<\/li>\n            <li>E-ticket\/boarding pass of departure and arrival flights from Thailand<\/li>\n            <li>E-ticket\/boarding pass of the Incident Flight<\/li>\n            <li>Delivery Report Mention the delivery time and date<\/li>\n            <li>Personal Irregurality Report issued by the common carrier<\/li>\n            <li>Proof of compensation from the common carrier (if any)<\/li>\n            <li>Copy of the first page of the Insured\u2019s passbook (for indemnity payment transfer)<\/li>\n        <\/ul>\n<\/div>\n    <\/div>\n\n    <div class=\"tab_claim\" onclick=\"toggleContent('baggage_damage', this)\">Baggage Damage<span class=\"icon-chevron-down tab_claim_chevron\"><\/span><\/div>\n    <div id=\"baggage_damage\" class=\"content_claim_toggle\">\n        <h2>Baggage Damage<\/h2>\n<div class=\"claim-process-content\">\n        <h3>Travel Insurance Claim Procedure<\/h3>\n        <ul>\n            <li>If you have any emergency overseas, please seek assistance at the following:<br>\n<span class=\"icon-phone claim-icon\"><\/span><strong> Hotline: <\/strong> <a href=\"tel:+6623423237\" target=\"_blank\" rel=\"noopener\">+66(0) 2342 3237<\/a> (24 hours)<br> \n<span class=\"icon-mail claim-icon\"><\/span><strong> Email: <\/strong> <a href=\"mailto:claim-TH@allianz.com\" target=\"_blank\" rel=\"noopener\">claim-TH@allianz.com<\/a><\/li>\n            <li>Gather supporting documents. Collect all required documents specific to your type of claim.<\/li>\n            <li>Complete and submit claim form. <a href=\"https:\/\/allianz-assistance.co.th\/travel\/wp-content\/uploads\/2021\/10\/AGA-Claim-Form-EN.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"icon-download\"><\/span> Download the claim form<\/a> and complete it. Submit the completed form along with all supporting documents.<\/li>\n        <\/ul>\n        <p><strong>Remark: <\/strong>Please provide the original copy when the Company requests to consider a claim.<\/p>\n<\/div>\n<div class=\"claim-document-content\">\n        <h3>Claim Request Supporting Documents<\/h3>\n        <ul>\n            <li>Copy of Passport<\/li>\n            <li>E-ticket\/boarding pass of departure and arrival flights from Thailand<\/li>\n            <li>E-ticket\/boarding pass of the Incident Flight<\/li>\n            <li>Proof of Damage\/ Picture of Damaged Baggage<\/li>\n            <li>Personal Irregurality Report issued by the common carrier<\/li>\n            <li>Receipt of Baggage Reparing Fee\/Year of purchasing, Price of Purchasing and\/or Purhasing Receipt of the non-repairable baggage<\/li>\n            <li>Copy of the first page of the Insured\u2019s passbook (for indemnity payment transfer)<\/li>\n            <li>Proof of compensation from the common carrier (if any)<\/li>\n        <\/ul>\n<\/div>                                        \n    <\/div>\n\n    <div class=\"tab_claim\" onclick=\"toggleContent('travel_delay_claim', this)\">Travel Delay<span class=\"icon-chevron-down tab_claim_chevron\"><\/span><\/div>\n    <div id=\"travel_delay_claim\" class=\"content_claim_toggle\">\n        <h2>Travel Delay<\/h2>\n<div class=\"claim-process-content\">\n        <h3>Travel Insurance Claim Procedure<\/h3>\n        <ul>\n            <li>If you have any emergency overseas, please seek assistance at the following:<br>\n<span class=\"icon-phone claim-icon\"><\/span><strong> Hotline: <\/strong> <a href=\"tel:+6623423237\" target=\"_blank\" rel=\"noopener\">+66(0) 2342 3237<\/a> (24 hours)<br> \n<span class=\"icon-mail claim-icon\"><\/span><strong> Email: <\/strong> <a href=\"mailto:claim-TH@allianz.com\" target=\"_blank\" rel=\"noopener\">claim-TH@allianz.com<\/a><\/li>\n            <li>Gather supporting documents. Collect all required documents specific to your type of claim.<\/li>\n            <li>Complete and submit claim form. <a href=\"https:\/\/allianz-assistance.co.th\/travel\/wp-content\/uploads\/2021\/10\/AGA-Claim-Form-EN.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"icon-download\"><\/span> Download the claim form<\/a> and complete it. Submit the completed form along with all supporting documents.<\/li>\n        <\/ul>\n        <p><strong>Remark: <\/strong>Please provide the original copy when the Company requests to consider a claim.<\/p>\n<\/div>\n<div class=\"claim-document-content\">\n        <h3>Claim Request Supporting Documents<\/h3>\n        <ul>\n            <li>Copy of Passport<\/li>\n            <li>E-ticket\/boarding pass of departure and arrival flights from Thailand<\/li>\n            <li>E-ticket\/boarding pass of the Incident Flight<\/li>\n            <li>SMS\/Email of the first delay notification from the common carrier with the details of email receiving date and time<\/li>\n            <li>Personal Irregurality Report issued by the common carrier\/Letter from the common carrier detailing the reason of the delay<\/li>\n            <li>E-ticket or Boarding Pass of the Actual Flight(s)<\/li>\n            <li>Copy of the first page of the Insured\u2019s passbook (for indemnity payment transfer)<\/li>\n        <\/ul>\n<\/div>\n    <\/div>\n\n    <div class=\"tab_claim\" onclick=\"toggleContent('baggage_loss_claim', this)\">Baggage Loss or Loss of Personal Property<span class=\"icon-chevron-down tab_claim_chevron\"><\/span><\/div>\n    <div id=\"baggage_loss_claim\" class=\"content_claim_toggle\">\n        <h2>Baggage Loss or Loss of Personal Property<\/h2>\n<div class=\"claim-process-content\">\n        <h3>Travel Insurance Claim Procedure<\/h3>\n        <ul>\n            <li>If you have any emergency overseas, please seek assistance at the following:<br>\n<span class=\"icon-phone claim-icon\"><\/span><strong> Hotline: <\/strong> <a href=\"tel:+6623423237\" target=\"_blank\" rel=\"noopener\">+66(0) 2342 3237<\/a> (24 hours)<br> \n<span class=\"icon-mail claim-icon\"><\/span><strong> Email: <\/strong> <a href=\"mailto:claim-TH@allianz.com\" target=\"_blank\" rel=\"noopener\">claim-TH@allianz.com<\/a><\/li>\n            <li>Gather supporting documents. Collect all required documents specific to your type of claim.<\/li>\n            <li>Complete and submit claim form. <a href=\"https:\/\/allianz-assistance.co.th\/travel\/wp-content\/uploads\/2021\/10\/AGA-Claim-Form-EN.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"icon-download\"><\/span> Download the claim form<\/a> and complete it. Submit the completed form along with all supporting documents.<\/li>\n        <\/ul>\n        <p><strong>Remark: <\/strong>Please provide the original copy when the Company requests to consider a claim.<\/p>\n<\/div>\n<div class=\"claim-document-content\">\n        <h3>Claim Request Supporting Documents<\/h3>\n        <ul>\n            <li>Copy of Passport<\/li>\n            <li>E-ticket\/boarding pass of departure and arrival flights from Thailand<\/li>\n            <li>Police Report or Loss Report issued by the common carrier<\/li>\n            <li>Proof of Robbery by force (if any)<\/li>\n            <li>List of Loss Property<\/li>\n            <li>Proof of owner of the loss property such as Picture(s)\/Year of purchasing, Price of Purchasing and\/or Purhasing Receipt of the loss property<\/li>\n            <li>Copy of the first page of the Insured\u2019s passbook (for indemnity payment transfer)<\/li>\n        <\/ul>\n<\/div>\n    <\/div>\n\n    <div class=\"tab_claim last_tab_claim\" onclick=\"toggleContent('trip_cancellation_claim', this)\">Trip Cancellation or Curtailment<span class=\"icon-chevron-down tab_claim_chevron\"><\/span><\/div>\n    <div id=\"trip_cancellation_claim\" class=\"content_claim_toggle\">\n        <h2>Trip Cancellation or Curtailment<\/h2>\n<div class=\"claim-process-content\">\n        <h3>Travel Insurance Claim Procedure<\/h3>\n        <ul>\n            <li>If you have any emergency overseas, please seek assistance at the following:<br>\n<span class=\"icon-phone claim-icon\"><\/span><strong> Hotline: <\/strong> <a href=\"tel:+6623423237\" target=\"_blank\" rel=\"noopener\">+66(0) 2342 3237<\/a> (24 hours)<br> \n<span class=\"icon-mail claim-icon\"><\/span><strong> Email: <\/strong> <a href=\"mailto:claim-TH@allianz.com\" target=\"_blank\" rel=\"noopener\">claim-TH@allianz.com<\/a><\/li>\n            <li>Gather supporting documents. Collect all required documents specific to your type of claim.<\/li>\n            <li>Complete and submit claim form. <a href=\"https:\/\/allianz-assistance.co.th\/travel\/wp-content\/uploads\/2021\/10\/AGA-Claim-Form-EN.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"icon-download\"><\/span> Download the claim form<\/a> and complete it. Submit the completed form along with all supporting documents.<\/li>\n        <\/ul>\n        <p><strong>Remark: <\/strong>Please provide the original copy when the Company requests to consider a claim.<\/p>\n<\/div>\n<div class=\"claim-document-content\">\n        <h3>Claim Request Supporting Documents<\/h3>\n        <ul>\n            <li>Copy of Passport<\/li>\n            <li>E-ticket\/boarding pass of the pre-booked departure and arrival flights from Thailand and other flights (if any)<\/li>\n            <li>Copies of medical report or death certificate from a qualified physician treating the Insured Person, Insured Person\u2019s Immediate Family or Close Business Associate, copy of court witness summon<\/li>\n            <li>Proof of relation of Insured Person and Insured Person\u2019s Immediate Family or Close Business Associate<\/li>\n            <li>Documentary proof showing any deposit, travel fare and accommodation charges as well as copies of additional travel and hotel accommodation charges incurred<\/li>\n            <li>Proof of non-refundable pre-book travel fare and accommodation charges and other charges incurred (if any)<\/li>\n            <li>Copy of the first page of the Insured\u2019s passbook (for indemnity payment transfer) or the executor&#8217;s passbook with the proof of executor status<\/li>\n        <\/ul>\n<\/div>\n    <\/div>\n<script>\n        function toggleContent(id, tabElement) {\n            var content = document.getElementById(id);\n            var icon = tabElement.querySelector('span');\n\n            if (content.style.display === \"block\") {\n                content.style.display = \"none\";\n                icon.classList.remove('icon-chevron-up');\n                icon.classList.add('icon-chevron-down');\n            } else {\n                hideAllContents();\n                content.style.display = \"block\";\n                setTimeout(function() {\n                    content.classList.add('fade-in');\n                }, 10);\n                icon.classList.remove('icon-chevron-down');\n                icon.classList.add('icon-chevron-up');\n            }\n        }\n\n        function hideAllContents() {\n            var contents = document.getElementsByClassName('content_claim_toggle');\n            var icons = document.querySelectorAll('.tab_claim span');\n            for (var i = 0; i < contents.length; i++) {\n                contents[i].classList.remove('fade-in');\n                contents[i].style.display = 'none';\n                icons[i].classList.remove('icon-chevron-up');\n                icons[i].classList.add('icon-chevron-down');\n            }\n        }\n    <\/script>\n","protected":false},"excerpt":{"rendered":"<p>Medical Expense Medical Expense Travel Insurance Claim Procedure If you have any emergency overseas, please seek assistance at the following: Hotline: +66(0) 2342 3237 (24 hours) Email: claim-TH@allianz.com Gather supporting documents. Collect all required documents specific to your type of claim. Complete and submit claim form. Download the claim form and complete it. Submit the&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-claim.php","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.5 (Yoast SEO v22.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to submit a Claim - \u0e1b\u0e23\u0e30\u0e01\u0e31\u0e19\u0e01\u0e32\u0e23\u0e40\u0e14\u0e34\u0e19\u0e17\u0e32\u0e07\u0e15\u0e48\u0e32\u0e07\u0e1b\u0e23\u0e30\u0e40\u0e17\u0e28 Allianz Travel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/allianz-assistance.co.th\/travel\/en\/claims-en\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to submit a Claim - \u0e1b\u0e23\u0e30\u0e01\u0e31\u0e19\u0e01\u0e32\u0e23\u0e40\u0e14\u0e34\u0e19\u0e17\u0e32\u0e07\u0e15\u0e48\u0e32\u0e07\u0e1b\u0e23\u0e30\u0e40\u0e17\u0e28 Allianz Travel\" \/>\n<meta property=\"og:description\" content=\"Medical Expense Medical Expense Travel Insurance Claim Procedure If you have any emergency overseas, please seek assistance at the following: Hotline: +66(0) 2342 3237 (24 hours) Email: claim-TH@allianz.com Gather supporting documents. Collect all required documents specific to your type of claim. Complete and submit claim form. Download the claim form and complete it. 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\u0e1b\u0e23\u0e30\u0e01\u0e31\u0e19\u0e01\u0e32\u0e23\u0e40\u0e14\u0e34\u0e19\u0e17\u0e32\u0e07\u0e15\u0e48\u0e32\u0e07\u0e1b\u0e23\u0e30\u0e40\u0e17\u0e28 Allianz Travel","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/allianz-assistance.co.th\/travel\/en\/claims-en\/","og_locale":"en_US","og_type":"article","og_title":"How to submit a Claim - \u0e1b\u0e23\u0e30\u0e01\u0e31\u0e19\u0e01\u0e32\u0e23\u0e40\u0e14\u0e34\u0e19\u0e17\u0e32\u0e07\u0e15\u0e48\u0e32\u0e07\u0e1b\u0e23\u0e30\u0e40\u0e17\u0e28 Allianz Travel","og_description":"Medical Expense Medical Expense Travel Insurance Claim Procedure If you have any emergency overseas, please seek assistance at the following: Hotline: +66(0) 2342 3237 (24 hours) Email: claim-TH@allianz.com Gather supporting documents. Collect all required documents specific to your type of claim. Complete and submit claim form. Download the claim form and complete it. 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