Annual Reports

Annual Reports


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    2004 Annual Report download


    In a recovering tourist industry and despite continued uncertainty in the economy, our Group posted a healthy +10.5% increase in turnover to reach 1.1 billion euros, and an 84% increase in operational results. We implemented a dynamic commercial strategy throughout the year, which led to sales growth in both mature and emerging markets in two of our core business activities - travel insurance and assistance. Thanks to our ongoing claims control and cost containment policies, Group profitability posted a +48% increase to attain 23.1 million euros.